Agile Business Change for January - February 2010

  1. Levels of Competency within Business Change Engagement
  2. Project Lessons Learnt

1) Levels of Competency within Business Change Engagement

The theory of four levels of competency is well known in knowledge-transfer environments but it's also worth considering in business change environments. The theory describes increasing levels of competency in any given particular task or knowledge area. Read more...


2) Project Lessons Learnt

I attended a recent presentation run by the BCS Business Change Specialist Group. One of the questions asked was why so few lessons are learnt from previous projects when new projects are started. This was a puzzle to the questioner, as in his experience, post-implementation reviews themselves were very much the rule rather than the exception. During these reviews, he found that lessons learnt were duly noted but on starting any new project, these were never taken into account as part of the startup activities. The questioner wondered why this might be..  Read more...


All best wishes for the month ahead.

Kind regards,
Marcus Price

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