Agile Business Change for March - April 2009
- Working Together at Different Learning Levels
- Annotations and the Poetry of Science
- Overzealous CRM
1) Working Together at Different Learning Levels
In the past, I have led a number of projects where the team members have had very different levels of learning, making it difficult to ensure that the team is integrated properly and that all staff on the project have challenging work to perform.
More junior members of the team will have recently finished formal education, either in tertiary education or on work-sponsored courses. These give a good grounding in the learning formal methods and often the practical part of the course assumes a green-field environment. Read more...
2) Annotations and the Poetry of Science
Ada Lovelace: daughter of Byron, friend of Dickens, muse of Babbage... and the world's first computer programmer - some thoughts for Ada Lovelace Day (24 March) Read more...
3) Overzealous CRM
A colleague of mine had a recent example of what I term "overzealous CRM". He was surfing a website and had logged in to his account with a view to purchasing some technical equipment when a phone call interrupted his purchase. Finishing the call, he was distracted onto other things until a second call interrupted him. It was a salesperson from the website company asking whether he was having problems with their checkout process as they had noticed he had logged on to his account and had stopped half-way though a purchase. Read more...
All best wishes for the month ahead.
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Published on Thursday 1st January 1:00 AM