Agile Business Change for September 2008

  1. Forthcoming events
  2. Modelling tools
  3. Manually over-riding business rules
  4. Too complicated for people to understand

1) Forthcoming events

Some events for your diary:

  • Agile Business Conference 2008 in London's Docklands on 23rd and 24th September: how to deliver projects more efficiently and effectively. More details...
  • Association for Project Management (APM) seminar in Slough on Thursday 9th October: how to get greater benefit from your IT investment using agile techniques. More details...

2) Modelling tools

I’ve been playing around recently with a number of modelling tools for business process and software development and I’ve found how easy it is to get sucked into spending large amounts of time just modelling away by oneself.

Part of the problem is the lack of immediate feedback; there is a latency which allows misconceptions to be unaddressed and compounded. In addition, the temptation is to produce vast swathes of material that come out oh-so-nicely formatted in the resultant document output. Problem is, your stakeholders just aren’t going to read it. Read more...


3) Manually over-riding business rules

I was reading the other day about a curious incident on a plane flight that involved a problem with the airline’s business rules. A passenger had booked a seat for herself and her child, who would sit on her lap, as permitted by the airline’s rules. However, the airline refused to fly them as the child was a conjoined twin – it had two sets of lungs and therefore needed two air-supplies in case of emergencies and the aircraft did not have that spare capacity. Hence the business rule that had always been implied - one passenger would only ever require one emergency air-supply – was false. Read more...


4) Too complicated for people to understand

I came across an interesting quote that Government’s Working Tax credit scheme is “too complicated for people to understand”. In this case, without knowing the details of the scheme, it would seem fair to deduce that either the underlying processes, or the systems surrounding it, or both, are at fault. I’ve heard similar comments about complex ideas in the past. Read more...


All best wishes for the month ahead.

Kind regards,
Marcus Price

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Published by: Agiler

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