Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle by Alexander and Maiden (editors)

This book shows practitioners how to design more effective systems by soliciting, analyzing, and elaborating stories from end-users. There are contributions from leading opinion-makers who present a range of scenario techniques: from the light, sketchy and agile to the careful and systematic. It includes real-world case studies from Philips, DaimlerChrysler, and Nokia, and covers systems ranging from custom software to embedded hardware-software systems.